The Design & Construction sector faced a problem in which workers had no process for raising or managing concerns about their employment conditions.
The client was at risk of regulatory scrutiny.
Workers’ welfare improved throughout the sector, increasing the client’s ability to support those workers in addressing their concerns.
Workers can now raise concerns about employment conditions and contracts through a multilingual, multi-channel service, giving them safer, faster, and fairer access to support.
The client benefits from improved communication, faster issue resolution, stronger compliance with employment standards, and increased trust and engagement among workers.
The client realises Regulatory Compliance.
